Library renovations prompt mobile Raven Reference to hit visible locations

San Jacinto College Central Campus library’s renovations may have prompted students to find other means of accessing information and library support. The drop in student use of the college’s resources could have to do with the library’s odd temporary location on the second floor of the Wilburn C. Frels building.

In response, the library staff created the mobile Raven Reference team to assist students in other, more visible locations on Central campus.

John Brower, the Head of Public Services said, “If the students won’t come to us for help, then we will come to them.”

Brower said the Raven Reference staff is available for assisting any student with questions and concerns about the library, and more specifically methods that yield the most success in research. “The Library’s entire reason is to be there to help the students,” Brower said.

Raven Reference is available Mondays and Tuesdays, 10 a.m. to 12 p.m. in the Interactive Learning Center (ILC), and in the East Classroom (C4) building Wednesdays and Thursdays, 10 a.m. to 12 p.m.

Students taking online classes who can’t make it to the college in person can ask their questions on the library’s website. The website features Chat with a Librarian, an option available during regular library hours where students can ask questions from a distance.

Central Campus student Chris Miller said he is making use of the service. “The Chat with a Librarian feature is an impressive and helpful way to answer my questions when I’m at home,” Miller said.

In addition, students without computer access can Text-A-Librarian at 281-809-9928 with their inquiries.

The temporary library in the Frels Building will close at the end of the spring semester. The newly renovated Lee Davis Library is scheduled to open June 9.