Library renovations prompt mobile Raven Reference to hit visible locations
San Jacinto College Central Campus Library renovations may have prompted students to find other means of accessing information and library help. The drop in student use of the college’s resources may have to do with the library’s odd temporary location on the second floor of the Wilburn C. Frels Building.
In response, the library staff created the traveling Raven Reference team to assist students in other, more visited locations on Central campus.
John Brower, the Head of Public Services, said “If the students won’t come to us for help, then we will come to them.”
Brower said the Raven Reference staff is available to assist any student with questions and concerns about the library, and more specifically methods that yield the most success in research. “The Libraries entire reason is to be there to help the students,” Brower said.
Raven Reference is available Mondays and Tuesdays, 10 a.m. to 12 p.m. in the Interactive Learning Center and in the Central campus Student Center Wednesdays and Thursdays, 10 a.m. to 12 p.m.
Students taking online classes who can’t make it to the college in person, can ask their questions on the library’s website.
The website features “Chat with a Librarian,” an option available during regular library hours where students can ask questions from a distance.
Central Campus student Chris Miller said he is making use of the service. “The ‘Chat with a Librarian’ feature is an impressive and helpful way to answer my questions when I’m at home,” Miller said.
In addition, students who do not have access to a computer can “Text-A-Librarian” at 281-809-9928 with their inquiries.
The temporary library in the Frels Building (C20) will close May 9 on the last day of class for the Spring 2014 semester. The new renovated Lee Davis Library will be open to students June 9.